When will I receive my tickets?
Once you have submitted your order, please allow 1-2 days for
processing. Once processing is completed, shipments are sent out
in late afternoon of the next business day.
Orders for tickets purchased 1-3
days prior to the event date receive expedited processing and
are shipped faster to allow for delivery in time for the event.
For tickets that are purchased one
month or more prior to the event date, tickets may not yet be
available for shipment. In these cases, although the box office
has not yet released the actual tickets, they are reserved and
guaranteed to clients paid in full.
I should have received free shipping*.
The confirmation e-mail I received shows that I paid for shipping
– why?
When your order is submitted for processing, we deduct the shipping
cost. Although the automated email confirmation does list the
regular shipping charge, the amount actually charged to your credit
card will reflect free shipping.
*Current Internet promotion is free 2-4 day FedEx shipping on
orders over $299. Standard and Priority Overnight FedEx shipping
receive $10 off.
